Fast follow-up wins the job
Most businesses don't have a lead problem. They have a follow-up problem. People reach out, nobody answers for hours, and they book whoever got back to them first. We set up a CRM and automations so every lead gets an answer right away.
What happens when a lead comes in
The moment someone fills out a form or books on your calendar:
- They get a text and email confirming you got their request.
- You get notified on your phone with their details.
- The lead lands in a pipeline so you can see who's new, contacted and booked.
- If they go quiet, a short follow-up sequence keeps checking in for you.
- Missed calls can trigger a text back, so a missed call isn't a lost customer.
Why it matters
You're busy running the business. You're with a client, on a job, or under a hood. Automated follow-up covers the gap between when someone reaches out and when you can actually call them back. The lead hears from you right away, even when you can't pick up.
It also means you stop paying for leads that disappear. Every person who raised their hand is in one place, with a history of every text and email.
Simple enough to actually use
A CRM only helps if you open it. We keep the pipeline simple, set up the mobile app on your phone and walk you through it. Messages are written in your voice, not robot-speak. You can reply to texts and emails from one inbox instead of chasing three apps.
Built with consent in mind
Texts only go to people who asked to hear from you, and every message includes a way to opt out. We set up your forms with the right consent language so you're doing it the right way from day one.
From the blog
See all posts- Speed to lead: why the first business to reply usually gets the job
Why how fast you answer a new lead decides who gets the job, what research says about the first five minutes and how to reply fast while you're working.
- Missed call text back: what it is and why service businesses use it
What missed call text back is, how it works, an example message you can use and what you need to set it up so missed calls stop becoming lost customers.
Questions
What happens to my leads?
They land in a CRM and get an instant text and email. You get notified and can see every lead in one pipeline.
Can I use my own phone number?
We set up a business number for texting, and it can forward calls to your cell so you don't miss anything.
What if I already have a CRM?
We'll look at it on the strategy call. Sometimes it makes sense to connect to it, sometimes it's simpler to move.
Boring ads don't book jobs.
Grab 45 minutes with Seth. We'll look at what you're running now and what to fix first.